name: Connection or setup problem
description: Report a sanitized installation, connector, or live-connection failure.
title: "[Connection]: "
labels: ["bug"]
body:
  - type: markdown
    attributes:
      value: |
        Do not attach footage, project files, private prompts, tokens, or full local paths. Run `premiere-pro-mcp --doctor` and the read-only `verify_premiere_connection` prompt first.
  - type: dropdown
    id: operating-system
    attributes:
      label: Operating system
      options:
        - Windows
        - macOS Apple Silicon
        - macOS Intel
        - Other or unsupported
    validations:
      required: true
  - type: input
    id: premiere-version
    attributes:
      label: Premiere Pro version
      placeholder: 26.3.0
    validations:
      required: true
  - type: dropdown
    id: client
    attributes:
      label: AI client
      options:
        - Claude Desktop
        - Claude Code
        - Codex
        - Cursor
        - VS Code / Copilot
        - Windsurf
        - Another MCP client
    validations:
      required: true
  - type: dropdown
    id: route
    attributes:
      label: Installation route
      options:
        - Claude Desktop bundle plus CEP connector
        - npm package plus CEP connector
        - Source build plus CEP connector
        - UXP preview bridge
        - Remote HTTP transport
        - Not sure
    validations:
      required: true
  - type: textarea
    id: state
    attributes:
      label: Sanitized connection state
      description: Share component status and error codes, but remove usernames, paths, media, project names, prompts, and tokens.
    validations:
      required: true
  - type: textarea
    id: steps
    attributes:
      label: Steps to reproduce
      placeholder: Describe the shortest clean sequence that reproduces the failure.
    validations:
      required: true
  - type: checkboxes
    id: checks
    attributes:
      label: Safety checks
      options:
        - label: I removed footage, project files, private prompts, tokens, and full local paths.
          required: true
        - label: I restarted Premiere and my AI client, opened a project, and ran the read-only connection check.
          required: true